Cookie Policy

Last updated: March 06, 2026

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.

How We Use Cookies

iSend uses cookies and similar tracking technologies to enhance your experience on our platform. We use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

  • Authentication and login status
  • Shopping cart contents
  • Security tokens
  • Load balancing

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

  • Page load times
  • Error reporting
  • Response times
  • Browser and device information

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Language preferences
  • Region settings
  • Customized content
  • Remembered preferences

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

  • Ad personalization
  • Behavioral targeting
  • Cross-site tracking
  • Marketing analytics

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

Google Analytics

We use Google Analytics to understand how our website is used. Google Analytics uses cookies to collect information such as:

  • How often users visit our site
  • What pages they visit
  • How long they spend on each page
  • What search terms they used to find us

WhatsApp Business API

As a WhatsApp Business API provider, we may use cookies to manage API connections, track message delivery status, and ensure proper functioning of WhatsApp services.

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you choose to disable cookies, it may limit your ability to use certain features of our website.

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies you're comfortable with.

Cookie Duration

Different cookies have different lifespans:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them
  • Authentication cookies: Typically last for 30 days
  • Analytics cookies: Usually expire after 2 years

Your Rights

Under data protection laws, you have the right to:

  • Accept or reject non-essential cookies
  • Withdraw consent at any time
  • Request information about cookies we use
  • Request deletion of your data

International Data Transfers

Some of our third-party service providers are based outside your country. When you use our website, cookies may be transferred to these international locations. We ensure appropriate safeguards are in place to protect your data.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Cookie Policy on this page.

Contact Us

If you have any questions about this Cookie Policy, please contact us:

Email: privacy@isend.co.tz

Address: iSend Technologies, Dar es Salaam, Tanzania

Phone: +255 620 410 814

By using iSend, you acknowledge that you have read and understood this Cookie Policy.